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Privacy Policy
Privacy Policy
THIS TERMS OF USE POLICY IS VALID FROM JANUARY 2023.
Privacy Policy -
We, a private legal entity, take your privacy seriously and are committed to the security and protection of data for all our customers, partners, suppliers, and users of the website and any other domain, store, or application operated by the retailer.
This Privacy Policy aims to inform you about how we use and disclose information collected during your visits to our store and in messages we exchange with you.
This Privacy Policy applies only to information collected through the store.
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF THE TERMS PROVIDED HEREIN AND AGREE TO THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA THAT YOU MAKE AVAILABLE IN THE STORE.
This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact (STORE EMAIL)
In addition, the Privacy Policy does not apply to any third-party applications, products, services, website, or social media features that may be offered or accessed through the store. Accessing these links will cause you to leave our website and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.
If you send us Personal Data relating to other individuals, you declare that you have the authority to do so and declare that you have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.
Section 1 - Definitions
For the purposes of this Privacy Policy:
"Personal Data": means any information that, directly or indirectly, identifies or can identify a natural person, such as, for example, name, CPF (Brazilian individual taxpayer ID), date of birth, IP address, among others;
"Sensitive Personal Data": means any information that reveals, in relation to a natural person, racial or ethnic origin, religious conviction, political opinion, membership in a union or religious, philosophical or political organization, data related to health or sexual life, genetic or biometric data;
"Processing of Personal Data": means any operation performed on Personal Data, by automatic or non-automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or, alternatively, making available, harmonization or association, restriction, elimination or destruction. Any other operation provided for in the applicable legislation is also considered Personal Data Processing;
"Data Protection Laws": means all legal provisions that regulate the Processing of Personal Data, including, but not limited to, Law No. 13.709/18, the General Data Protection Law ("LGPD").
Section 2 - Use of Personal Data
We collect and use Personal Data to manage your relationship with us and better serve you when you are purchasing products and/or services in the store, customizing and improving your experience. Examples of how we use data include:
Enabling you to purchase products and/or services in the store;
To confirm or correct the information we have about you;
To send you information we believe may be of interest to you;
To personalize your experience using the store;
To contact you via a provided phone number and/or email address. We may contact you in person, by voice message, through automatic dialing equipment, by text messages (SMS), by email, or by any other means of communication that your device is capable of receiving, under the terms of the law and for reasonable commercial purposes.
In addition, the Personal Data provided may also be used in any way we deem necessary or appropriate: (a) under the Data Protection Laws; (b) to meet legal process requirements; (c) to comply with a court order, regulatory decision, or decision by competent authorities, including authorities outside the country of residence; (d) to enforce our Terms and Conditions of Use; (e) to protect our operations; (f) to protect our, your, or third-party rights, privacy, security; (g) to detect and prevent fraud; (h) to allow us to use available actions or limit damages we may suffer; and (i) in other ways permitted by law.
Section 3 - Non-provision of Personal Data
There is no obligation to share the Personal Data we request. However, if you choose not to share it, in some cases, we may not be able to provide you with full access to the store, certain specialized features, or be able to provide the necessary assistance or, still, enable the delivery of the product or provide the service contracted by you.
Section 4 - Data collected
The general public will be able to browse the store without needing any registration or submission of Personal Data. However, some of the store's functionalities may depend on registration and submission of Personal Data, such as completing the purchase/contracting the service and/or enabling the delivery of the product/provision of the service by us.
When contacting the store, we may collect:
Contact data: first name, last name, phone number, address, city, state, and email address;
Submitted information: information you submit via form (questions, complaints, suggestions, criticisms, compliments, etc.).
When generally browsing the store, we may collect:
Location data: geolocation data when you access the store;
Preferences: information about your preferences and interests regarding products/services (when you tell us what they are or when we deduce them from what we know about you);
Store browsing data: information about your visits and activities, including content (and any ads) you view and interact with, information about the browser and device you are using, your IP address, your location, the address of the website from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automatic Data Collection Tools in section 7 below;
Anonymous or aggregated data: anonymous responses to surveys or anonymous and aggregated information about how the store is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely that you will be identified through the use of this data with available technology;
Other information we may collect: information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; Store usage data; and information collected through cookies, pixel tags, and other technologies.
We do not collect Sensitive Personal Data.
Section 5 - Sharing Personal Data with third parties
We may share your Personal Data:
With the partner company(ies) you select or choose to send your data, questions, queries, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for homologation and production, and providers of hosting and data storage services, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;
With third parties, with the aim of helping us manage the store;
With third parties, in case of any reorganization, merger, sale, joint venture, assignment, transfer, or transfer of all or part of our company, asset, or capital (including those related to bankruptcy or similar processes).
Section 6 - International data transfers
Personal Data and other types of information collected by us may be transferred to or accessed by entities belonging to the corporate group of partner companies worldwide in accordance with this Privacy Policy.
Section 7 - Automatic collection of Personal Data
When you visit the store, it may store or retrieve information on your browser, primarily in the form of cookies, which are text files containing small amounts of information. This information may be about you, your preferences, or your device and is mainly used to make the store function as you expect. The information usually does not directly identify you but can offer a more personalized internet experience.
In accordance with this Privacy Policy, we and our third-party service providers, with your consent, may collect your Personal Data in various ways, including, but not limited to:
Through the browser or device: some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, operating system name and version, device model and manufacturer, language, type and version of the Internet browser being used. We may use this information to ensure the store functions correctly.
Use of cookies: information about your use of the store may be collected by third parties from cookies. Cookies are information stored directly on the computer you are using. Cookies allow the collection of information such as browser type, time spent on the store, pages visited, language preferences, and other anonymous traffic data. We and our service providers use information for security protection, to facilitate navigation, display information more efficiently, and personalize your experience when using the store, as well as for online tracking. We also collect statistical information about the use of the store for continuous improvement of our design and functionality, to understand how the store is used, and to help you resolve issues related to the store.
If you do not wish for your information to be collected through cookies, there is a simple procedure in most browsers that allows cookies to be automatically rejected, or offers the option to accept or reject the transfer of a specific cookie(s) from a particular website to your computer. However, this may cause inconvenience in using the store.
The settings you choose may affect your browsing experience and the operation that requires the use of cookies. In this regard, we disclaim any responsibility for the consequences resulting from the limited functioning of the store caused by the deactivation of cookies on your device (inability to set or read a cookie).
Use of pixel tags and other similar technologies: pixel tags (also known as Web beacons and invisible GIFs) may be used to track actions of store users (including email recipients), measure the success of our marketing campaigns, and collect statistical data about the use of the store and response rates, and also for other unspecified purposes. We may contract behavioral advertising companies to obtain reports on store advertisements across the internet. To do this, these companies use cookies, pixel tags, and other technologies to collect information about your use, or the use of other users, of our store and third-party websites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties.
Section 8 - Cookie Categories
The cookies used in our store comply with legal requirements and fall into the following categories:
Strictly necessary: these cookies allow you to browse the site and enjoy essential features safely. An example is security cookies, which authenticate users, protect their data, and prevent the creation of fraudulent logins.
Performance: cookies in this category collect information in an encoded and anonymous way related to our online store, such as, for example, the number of visitors to a specific page, the origin of visits to the site, and which pages the user accessed. All collected data is used only for eventual improvements to the site and to measure the effectiveness of our communication.
Functionality: these cookies are used to remember user preference settings to improve your visit to our site, such as settings applied to the site layout or your responses to promotional and registration pop-ups -; this way, it will not be necessary to ask numerous times.
Advertising: we use cookies with the aim of creating segmented campaigns and delivering ads according to your consumption profile in our online store.
Section 9 - User Rights
You may, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate or outdated data; (iv) anonymization, blocking or elimination of unnecessary, excessive or unlawfully processed data; (v) portability of Personal Data to another service provider, provided this does not affect our industrial and commercial secrets; (vi) elimination of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities to which your Personal Data has been shared; (viii) information about the possibility of not providing consent and about the consequences of refusal; and (ix) revocation of consent. Your requests will be treated with special care to ensure the effectiveness of your rights. You may be asked to provide proof of your identity to ensure that the sharing of Personal Data is only done with its owner.
You should keep in mind that, in certain cases (for example, due to legal requirements), your request may not be immediately satisfied, and we may not be able to fulfill it due to compliance with legal obligations.
Section 10 - Security of Personal Data
We seek to adopt appropriate technical and organizational measures provided for by Data Protection Laws to protect Personal Data in our organization. Unfortunately, no data transmission or storage system is guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.
Section 11 - Hypertext links to other websites and social networks
The Store may, from time to time, contain hypertext links that will redirect you to the websites of our partners' networks, advertisers, suppliers, etc. If you click on one of these links to any of these websites, remember that each website has its own privacy practices and that we are not responsible for these policies. Consult these policies before sending any Personal Data to these websites.
We are not responsible for the collection, use and disclosure policies and practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system, wireless internet service provider or device manufacturer, including all Personal Data that you disclose to other organizations through the applications, related to such applications, or published on our social media pages. We recommend that you inform yourself about the privacy policy of each website visited or each service provider used.
Section 12 - Updates to this Privacy Policy
If we modify our Privacy Policy, we will publish the new text in the store, with the updated revision date. We may change this Privacy Policy at any time. If there is a significant change in the terms of this Privacy Policy, we may inform you through the contact information we have in our database or by means of a notification in our store.
We remind you that we are committed not to process your Personal Data in a way incompatible with the objectives described above, unless otherwise required by law or court order.
Your use of the store after the changes means that you have accepted the revised Privacy Policies. If, after reading the revised version, you do not agree with its terms, please stop accessing the store.
Section 13 - Personal Data Controller
If you intend to exercise any of the rights provided, including withdrawing your consent, in this Privacy Policy and/or in the Data Protection Laws, or resolve any questions related to the Processing of your Personal Data, please contact us.